Frequently Asked Questions
Our marketplace is designed to help buyers easily find and compare various sellers, enabling them to make informed purchasing decisions based on pricing and seller ratings. By bringing multiple active sellers together, we foster healthy competition, ensuring that sellers offer the best possible prices to our clients.
Our marketplace goes beyond the standard setup to ensure your safety. All orders are held in escrow, and Gabriel (our Admin) personally oversees every step of the process, from order placement to delivery. The payment is only released to the seller after you receive a high-quality, fully functional service. This ensures a secure and trustworthy buying experience.
To maintain a smooth and regulated process, direct contact between buyers and sellers is not permitted. However, our dedicated agents are available most of the day to act as intermediaries. They can communicate with the seller on your behalf and address any questions or concerns you have about the service or related matters.
There are two ways to make payments for the services listed on our marketplace. You can pay online through our crypto gateway on the website, or alternatively, you can contact our support agents to receive the details for a crypto wallet to make a manual payment.
Most services are delivered within 24 hours or even instantly if they are in stock. However, for some items, sellers may require additional time to fulfill the order. This delivery timeframe will be noted on the order page. For clarity and to avoid delays, we recommend reaching out to our support team before making a purchase to confirm availability and delivery times.
Yes, absolutely. Always review the product page for any notes or precautions provided by the seller. Additionally, carefully read our warranty page to ensure you understand the terms and avoid issues with your service. Please note that refunds or replacements will not be provided if the service is damaged due to misuse or failure to follow the warranty terms and precautions.
No need to worry! You can always consult Gabriel (our Admin) for insights on seller histories, feedback, and the quality of their services. Buyers who have worked with Gabriel before know that he provides honest and transparent answers to all questions and concerns. Our priority is always to serve our clients first and ensure they make informed decisions before considering the sellers.
This depends on the seller’s discretion. If the seller agrees, they may offer to change the service or provide a full or partial refund if you are dissatisfied. Such actions can help the seller achieve higher ratings. However, please keep in mind that we cannot force sellers to accommodate changes or refunds in these situations.